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Working with Quality

 
 

Quality makes up one of Quilaban’s main values. We endeavor to show continuous improvement in everything we do and we keep high quality standards as reference.

Our Quality Management System is certified by APCER, in accordance with the 9001 ISO Standard, since 2005.

The quality of the products and services we offer, our focus on our clients' satisfaction and our effort in improving continuously have been acknowledged by our business partners and become clear in this certification.

We have our Quality Management System Certified
 
 

QUALITY POLICY

Quilaban expresses its commitment to Quality through:
 

  1. Compliance with the requirements of NP EN ISO 9001, Good Distribution Practices and Applicable Legislation;
     
  2. Suppliers seletion according with our needs of extending the range of products and the market requirements;
     
  3. Updating of employees’ skills;
     
  4. Customers’ satisfaction through compliance with their requirements, technical assistance, technical-scientific support and management advice;
     
  5. Continuous improvement of the Quality Management System.
 

CLIENTS SATISFACTION 2017

In 2017 we could to count on 654 customers who supported us with their opinions and recommendations regarding the quality of our service.

We are happy to share with you the results of our customers' satisfaction assessment.
 

 

 

 

 

Thank you for your CONFIDENCE!